Payment Terms
20% right after availability is confirmed;
80% up to 10 days of the arrival date to Portugal.

Payment Methods
When you book a reservation for a tour through this website, you should make the full payments with Credit Card. The payment with credit card is processed in a safe way, from your card to ecoTours Portugal’s bank account (Ecotravel, Lda. Group) through a third entity which processes the payment (Redunicre).
We accept the following credit cards: Mastercard and Visa. There is no charge or service fee for processing credit card payments. Any inherent fee for this transaction will be charged directly to our company.
For bookings made directly at our offices, you can also pay through Bank Transfer (this method is not available for online reservations). Bank Transfer doesn’t include the payment of any additional fee.
Bankinter Bank - Boavista/Porto (Ecotravel, Lda. Group)
IBAN: PT50 0269 0653 00208626493 86

Cancellation & Refund Policy
Should you have to cancel your booking, you should notify us immediately. Cancelling a booking with ecoTours Portugal can result in cancellation fees applied by us. Please, check the following terms:
- More than 30 days before the scheduled departure: there is no cancellation fee;
- From 30 to 07 days before the scheduled departure: 80% deposit refund;
- Less than 07 days: 100% cancellation fee.

According to the decree law no. 144/2015, we inform that in order to solve consumption conflicts, you must contact the Arbitral Committee of Tourism of Portugal at www.turismodeportugal.pt.

last update: 2021.05.17